1. Acceptance of Terms

By accessing or purchasing from our web site, you confirm that you have read, understood and agree to these Terms of Use and all policies referenced here (Privacy Policy, Return Policy, Shipping Policy).

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to purchase on this Website. If you buy on behalf of an organization, you represent that you have authority to bind that organization.

3. Products & Availability

We try to display product information, colors and images accurately; variations may occur due to displays or manufacturing batches. All products are subject to availability. We may modify or discontinue any item at any time without notice.

4. Pricing & Payments
  • All prices are listed in your selected currency and include applicable taxes unless stated otherwise.
  • We accept various payment methods, processed securely via trusted third-party gateways.
  • We reserve the right to change prices at any time without notice.
5. Orders, Acceptance & Cancellations
  • Your order is an offer to buy; we may accept or reject it at our discretion (e.g., stock limits, payment issues, suspected fraud).
  • If we cannot fulfill an order, we will cancel and refund you to the original payment method.
  • Requests to modify/cancel orders must be made promptly; once processing/shipping starts, changes may not be possible.
6. Shipping & Delivery
  • Shipping options, costs and estimated timelines are shown at checkout and may vary by destination.
  • Delays caused by carriers, customs or events outside our control do not create liability.
  • Tracking will be provided when available. Risk of loss passes to you upon delivery to the carrier if required by local law, otherwise upon receipt.
7. Returns & Exchanges
  • Returns are accepted within 15 days of delivery, unused, in original condition with all accessories/packaging, unless the item is defective.
  • To start a return, follow the steps in our Return Policy. Unauthorized returns may be refused.
  • Unless the item is faulty or we made an error, return shipping is your responsibility.
  • Refunds are issued to the original payment method after inspection. Non-returnable items (for hygiene/safety reasons) will be indicated on the product page.
8. Warranty & Product Use (Styling Devices)
  • Consumer rights and statutory warranties under [your country/region] law apply.
  • Always follow the user manual and safety instructions. Do not use on damaged cords/units, near water, or contrary to warnings for heat-sensitive hair/scalp conditions.
  • We are not responsible for damage caused by misuse, improper voltage/adapters, unauthorized repairs or normal wear.
9. Promotions & Discount Codes
  • Promo codes must be applied at checkout and cannot be added afterward.
  • Unless stated otherwise, promotions cannot be combined and may be changed or withdrawn at any time in our sole discretion.
  • We may cancel orders that misuse promotions or exploit obvious errors.
10. Intellectual Property

All content on the Website—including text, graphics, logos, photos, videos and product names—is owned by VAYLA or its licensors and protected by IP laws. You may not use, copy, modify, or create derivative works without prior written consent.

11. User Content & Reviews

If you submit reviews, photos or videos, you grant us a worldwide, royalty-free, non-exclusive license to use, reproduce, edit and display that content for marketing and operational purposes. Do not submit content that is illegal, infringing, defamatory or violates privacy.

12. Prohibited Activities

You agree not to:

  • interfere with the Website’s security or functionality;

  • use automated means (scrapers/bots) without permission;

  • engage in fraud, chargeback abuse or resale that violates our policies;

  • violate any applicable law.

13. Limitation of Liability

To the maximum extent permitted by law, VAYLA is not liable for indirect, incidental, special or consequential damages, loss of profits, data or goodwill arising from your use of the Website or products. Our total liability for any claim will not exceed the amount you paid for the product giving rise to the claim.

14. Indemnification

You agree to indemnify and hold VAYLA, its officers, employees and partners harmless from any claim, loss, liability or expense (including legal fees) arising out of your breach of these Terms or misuse of the Website/products.

15. Privacy

Personal data is handled according to our Privacy Policy. By using the Website, you consent to that processing and to the use of cookies/analytics as described there.

16. Governing Law & Disputes

These Terms are governed by the laws of [country/state], without regard to conflict-of-law rules. Courts of [city/country] shall have exclusive jurisdiction, unless mandatory consumer law provides otherwise. Consumers in the EU/UK may have access to online dispute resolution platforms as required by law.

17) Changes to the Terms

We may update these Terms from time to time. Changes apply when posted on the Website with the “Last updated” date above. Continued use constitutes acceptance.

18. Contact

VAYLA
Website: https://www.witchy-nails.com/
Email: gbsunshop@gmail.com

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